Course 3: Applause Testing Team Members
Learn about your Applause management team and various team roles.
To ensure your goals are achieved and you are having a successful journey with Applause, you will always have your Applause management team with you.
The structure of your Applause team may vary based on solution and testing type, but will commonly include some or all of the following roles.
The SDM serves as your primary point of contact for all testing needs
Provides consultative planning, support and access to subject matter experts within Applause
Ensures flawless execution of your test cycles
The TA/TSM is the main point of contact for the SDMs
Initiates and directs all test cycles based on your predefined goals and testing strategy
Works with your SDM to ensure your goals are achieved during your testing
The TE is responsible for the day-to-day management of the test cycles
Assembles a team of curated testers that match your specific demographic, device and region requirements
Depending on your contractual entitlements, the TE may be able to attend standups and related meetings
The TTL is responsible for leading the testing team
Supports and provides feedback to testers throughout test cycle execution
Performs the initial triage of all test results and provides a recommendation for approval or rejection
The testers will perform testing according to the scope and instructions in the test cycle
Report bugs, document testing flows, verify bug fixes and perform other tasks as required in the test cycle
Applause has a global community of vetted testers who are trained to meet your testing needs