How to Manually Create a Jira Webhook

Learn how to manually create a Jira Webhook.

How to Manually Create a Jira Webhook

In order to complete setting up the 2-Way Jira Integration, a webhook must be created in Jira. Please follow these steps if you prefer setting up the webhook manually from within your Jira instance.

Note: To complete this setup, you will need the API Key provided in the Applause platform while setting up the 2-Way Jira Integration.




Steps to Manually Create a Jira Webhook
  1. Log in to your Jira instance with an admin account.

  2. Press on the gear on the top-right corner and choose “System”.

    Jira Settings System

  3. Choose “Webhooks” on the left menu (under “Advanced”).
  4. Click “Create a Webhook”.
  5. Fill the field as follows:
    1. Name - “Applause Notification Hook for ” and your product name
    2. URL - https://bts.applause.com/api/applause/v1/jira?apikey= and type in the API Key provided in the Applause platform when setting up the 2-Way Jira Integration
    3. Events - Under “Issue”, Check the “Update” option .In the text box, enter a JQL for filtering by your project and issue type. It should be like: “project = YOUR_PROJECT_KEY_HERE & issueType = YOUR_ISSUE_TYPE_HERE”
  6. Click the “Create” button.

Note: For most of our customers the issue type is “Bug”.

The webhook form should look like:

Webhook 2