Versions 3.x.x of both our Android and iOS SDKs support screen recording to enable users to record their screen while recreating a bug or crash.
|Post 6.0||Post 5.x (Lollipop)|
Shake your device to pull up the Bug vs Feedback UI
You’ll notice now in the attachments there’s a new option:
Tap on ‘Add App Screen Recording‘
Then you will be returned to the app and your screen is being recorded.
The recording will end either when you shake the device again or after 1 minute when you will be returned to the problem report screen
You can tap on the Screen Recording to preview it.
From the Bug report UI tap on “ADD NEW“ – and then tap “TAKE VIDEO” you’ll see a system notification alert so tap “START NOW“
You will be returned to the app and there your screen is recorded until either the 1 min timer expires or you can end it via the notification centre.
You’ll see the video as an attachment and you can also play a preview within the SDK.
|Max. length of a screen recording video?||1 min.||1 min.|
|Video Quality||Depends on device||1500 kbps|
|Video Format Details||Mpeg4 / H264||Mpeg4 / H264|
|Videos storage location||Application’s sandbox||Application’s sandbox|
|When are videos removed?||When app is removed, and once video is posted to server||When app is removed, and once video is posted to server|