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How To Manually Create A Jira WebHook

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In order to complete setting up the 2-Way Jira Integration, a webhook must be created in Jira. Please follow these steps if you prefer setting up the webhook manually from within your Jira instance.

Note: to complete this setup, you will need the API Key provided in the Applause Platform while setting up the 2-Way Jira Integration.

To create the Jira Webhook:

1. Login to your Jira instance with an admin account.

2. Press on the gear on the top-right corner and choose ‘System’.

WebHook

3. Choose ‘WebHooks’ on the left menu (under ‘Advanced’).

4. Click on ‘Create a WebHook’.

5. Fill the field as follow:

  • Name: “Applause Notification Hook for ” and your product name.
  • URL:  “https://bts.applause.com/api/applause/v1/jira?apikey=” and type in the API Key provided in the Applause Platform when setting up the 2-Way Jira Integration.
  • Events:  
    • Under “Issue”, Check the ‘Update’ option .In the text box, enter a JQL for filtering by your project and issue type.  It should be like: “project = YOUR_PROJECT_KEY_HERE & issueType = YOUR_ISSUE_TYPE_HERE”

For most of our customers the issue type is ‘Bug’.

The Webhook form should look like:

WebHook

6. Click on the “Create” button.

 

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