The Platform will guide you through all the steps necessary in order to successfully create a new product.
To begin, you’ll need to click on the App Icon in the upper left corner of your screen.
Clicking this icon will expand the list of products associated with your account. Scroll to the bottom of the list and click the New Product link (depending on your history with Applause, your amount of products could be lengthy!)
Step 1 – Product Settings
Product Name: Use a name that is specific to avoid confusion later. Product lists can get very crowded over time.
Product Description: Provide a more detailed description of this product.
Product Type: Select Mobile, Web, Desktop or Other. For iOS apps provide the Apple Store ID if appropriate.
Audience: Define if this is a consumer facing or business app.
Industry: Select the industry from the dropdown list.
Team Access: If your Platform account has different teams they can be assigned to specific products. For more information on how to Create a Team, review the help article.
Step 2 – Regions
Step 2 allows you to specify which geographic regions, countries and languages you want your app tested in. By default, all worldwide regions are selected. Toggle the selected regions manually by checking and unchecking the boxes next to the name, or via the All, Select Shown, or Search links above the list.
The Countries selection is very similar to the Regions step, just on a more granular level. This step allows you to drill down in your selected regions to the country level, allowing you to add or remove countries from your particular region at your discretion. You can also search for specific countries by name. By default, all countries are selected.
The Languages selection allows you to target which language the application supports, and in turn which it should be tested in. By default, all languages are selected. Please take note to have as wide an array of languages selected as there are those supported in your app, and vice versa – if you have only an English language app, for example, it doesn’t make a lot of sense to have English, Catalan, and Polish selected. Select Shown or Clear Shown of the listed languages, as well as search for the name of a language via the search field, and finally check and uncheck specific languages by using the box next to the languages name.
Step 3 – Device Coverage
If you are testing a mobile app, you’ll need to select the desired environment – Android, iOS, Windows Mobile, or Custom. Regardless of your environment choice, each will give you the option for Customizing by selecting specific mobile devices.
When testing a mobile website: When testing either an app or a mobile site, you can select whether or not you’d like testing to be run on the most popular devices on the market, regardless of their age.
Step 4 – Integration
If you’re using the Applause SDK, you must select Android or iOS, otherwise it will break the SDK integration and no data will be received. More information on the SDK Help Pages.
BTS Integration allows you to integrate your new product with your external bug tracking system Learn how to Integrate with Bug Tracking Systems here.
Step 5 – Components
Add components to your Product. (Example: Login, Create Account, Checkout) Components are a feature in the Applause Platform that allow you to set a custom list of different application/product components that testers can then select when they submit bugs. The idea is to make it easier for you and the testers to categorize bugs based on the part of the application it effects/is related to, and to be able to focus testers on testing in a certain area of the application.