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Managing Your Products

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All testing in the Applause Platform is done on a product. As you create and edit your products you’ll be able to define attributes and turn features on and off that will later impact on the test options and reported results. It is thus imperative that your products will be properly managed.

Viewing Your Products

To view your product list:

1. Log in to the Applause Platform and navigate to Products.

The Products page will be displayed. Basic information on already-set products is presented, such as the application type, number of tested and untested builds, and last build tested for the product.

2. Click on a product name to view additional details:

  • Activity: Reporting dashboard providing a breakdown of results at the build level, including their calculated Applause Quality Score. Learn more about the Activity Dashboard here, and about the Applause Quality Score here.
  • Product Details: A summary of the product’s settings.
  • Builds: List of builds tested for the product. Learn more about management of product builds here.

Creating a New Product

The Platform will guide you through all the steps necessary in order to successfully create a new product. 

To create a new product:

1. In the Products page, click on New Product.

Note: this option might not be available for you, depending on your role.

2. The New Product wizard opens. The wizard consists of 3 simple steps: Basic, Integrations and Components. You may only move between the completed steps.

Basic

In the Basic step, you will be asked to provide the basic details about your product, such as its name, type, intended audience, versioning format and development process.

To complete the Basic step:

1. Type in the product name and description. As your product list may get crowded over time, make sure to set a name that is specific enough to avoid confusion later.

2. Select the product’s type and the intended audience and industry.

3. Set the user teams that will have access to the product testing and their results. Learn more about how to add users and manage teams here. If you do not wish to limit access, make sure to select the default “All Users” team.

4. Define the format in which your development team manages the product’s versions. You are able to set up to 6 ‘levels’ and set the separators between them. As proper versioning will be imperative to your ability to measure and manage quality improvements over time, whenever a new build will be created in the Applause Platform to be tested, it shall enforce naming it according to this format.

Note: if your development team does not ‘number’ their builds, you may want to consider setting the format as ‘YYYY / MM / DD’ to represent the testing date in a sortable manner. Learn more about the benefits of accurate versioning management here.

5. Define the stages in your product development life cycle where you may be testing it through Applause. For each Development Stage, select the appropriate values for:

  • Life Cycle Phase (Development, Alpha, Beta, Release Candidate, Release)
  • Deployment environment (Development, Integration, Testing, Staging, Production)
  • Availability to end users (Pre-Release, Canary Release, Limited Release, General Availability (Prod) )

Once set, every time testing will be initiated for the product, you’ll be asked to select the Development Stage it is being tested on. Such contextual information allows us to better understand the severity and value of issues, learn your patterns for fixing found issues, and tell you how your product is doing compared to other products. Learn more about the benefits of utilizing development stages here.

Once done, click Next to continue to the second step.

Integrations

In the Integrations step, you can enable an integration between the Applause Platform and your Bug Tracking System (BTS). The integration will allow you to streamline your process with Applause by exporting the issues found during testing to your BTS, and syncing changes made to those issues in your BTS. Learn more about how to integrate with Bug Tracking Systems here.

Once done, click Next to continue to the third step.

Components

In the Components step, you can set the components your product consists of. This will allow you to identify quality levels by areas in your product, better directing your testing and fixing efforts. Learn more on managing your product components here

Once done, click Save & Close to save the new product.

Editing a Product

Once your product is set up, you may edit it to apply updates as your testing needs evolve. You may do this from the Products page, or from the Product Details page itself.

To edit an existing product:

1. While on the Product list page, locate the product you like to edits, then either:

  • Click on the Actions button and select Edit Product.

or

  • Click on the product name 
  • The Activity page will open
  • Select Product Details on the left navigation bar
  • When the Product Details page opens, click on the Actions button and select Edit Product.

Testing a Product

In the Applause Platform, Products are managed so you can test them. Testing normally involves two important objects:

  • A Build: The digital product version you’re about to test, in whatever phase in your development life cycle. Learn more about management of product builds here.
  • A Test Cycle: The framework in which tests are planned and executed in the Applause Platform. The Test Cycle brings together a product build with testers and testing instructions (including test cases) at a certain point in time. Learn more about creation of test cycles here.

To initiate a test of your product, you commonly need to create a new build and/or a new test cycle. You may do both from the Products page, or from the Product Details page itself.

To create a new build or test cycle for your product:

1. While on the Product list page, locate the product you like to edits, then either:

  • Click on the Actions button and select New Build or New Test Cycle.

or

  • Click on the product name 
  • The Activity page will open
  • Select Product Details on the left navigation bar
  • When the Product Details page opens, click on the Actions button and select New Build or New Test Cycle.

 

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