How To Manually Create A Jira WebHook

  1. Login to your Jira instance with an admin account.
  2. Press on the gear on the top-right corner and choose ‘System’.









  1. Choose ‘WebHooks’ on the left menu (under ‘Advanced’).
  2. Click on ‘Create a WebHook’.
  3. Fill the field as follow:

Name: “Applause Notification Hook for ” and your product name.

URL:  “” and set the apikey you get on the WebHook creation dialog when saving an Applause product with 2-way integration enabled.

Events:  1. check the issue updated event.

  1. In the text box enter a JQL for filtering by your project and issue type.

It should be like: “project = YOUR_PROJECT_KEY_HERE & issueType = YOUR_ISSUE_TYPE_HERE”

For most our customers the issue type is ‘Bug’.

The Webhook form should look like:


  1. Click on ‘Create’ button.